Incidents | ChatRank Incidents reported on status page for ChatRank https://status.chatrank.ai/ https://d1lppblt9t2x15.cloudfront.net/logos/deddc6d8db57716576df06fd3a6d5ba1.png Incidents | ChatRank https://status.chatrank.ai/ en Partial Database Outage https://status.chatrank.ai/incident/606507 Fri, 20 Jun 2025 18:42:00 -0000 https://status.chatrank.ai/incident/606507#e0ae3a558f9e33eb4a2db3f7900717c8485e5637793044209b9f96aa75fd1688 Resolved database partial outage Partial Database Outage https://status.chatrank.ai/incident/606507 Fri, 20 Jun 2025 18:40:00 -0000 https://status.chatrank.ai/incident/606507#6b3424281a6762e3b58aa2d2665a3f39b10ab7d1d2ccb0dcb8b61a040b7bb75c One of our database providers, Neon, suffered a partial outage that caused some users to experience exceedingly slow load times. Service outage https://status.chatrank.ai/incident/602009 Thu, 12 Jun 2025 20:58:00 -0000 https://status.chatrank.ai/incident/602009#b067fec2d22908e01bf218b7e507bdbdcc341aab6bef50c4081bacd25f980974 Incident is resolved by third party Service outage https://status.chatrank.ai/incident/602009 Thu, 12 Jun 2025 20:58:00 -0000 https://status.chatrank.ai/incident/602009#b067fec2d22908e01bf218b7e507bdbdcc341aab6bef50c4081bacd25f980974 Incident is resolved by third party Service outage https://status.chatrank.ai/incident/602009 Thu, 12 Jun 2025 19:37:00 -0000 https://status.chatrank.ai/incident/602009#dd18528796816327568b9ae43adbff491533718df21182e563e44ed6f6821774 Cloudflare and Google Cloud outages are causing service disruptions for most users Service outage https://status.chatrank.ai/incident/602009 Thu, 12 Jun 2025 19:37:00 -0000 https://status.chatrank.ai/incident/602009#dd18528796816327568b9ae43adbff491533718df21182e563e44ed6f6821774 Cloudflare and Google Cloud outages are causing service disruptions for most users Slow database queries https://status.chatrank.ai/incident/601563 Thu, 12 Jun 2025 14:34:00 -0000 https://status.chatrank.ai/incident/601563#5056107b555f7323328606587efae90c1b7597d8833a38370335ab031ee5a47c The issue has been reported as resolved by the service provider Slow database queries https://status.chatrank.ai/incident/601563 Thu, 12 Jun 2025 14:34:00 -0000 https://status.chatrank.ai/incident/601563#5056107b555f7323328606587efae90c1b7597d8833a38370335ab031ee5a47c The issue has been reported as resolved by the service provider Slow database queries https://status.chatrank.ai/incident/601563 Thu, 12 Jun 2025 14:34:00 -0000 https://status.chatrank.ai/incident/601563#5056107b555f7323328606587efae90c1b7597d8833a38370335ab031ee5a47c The issue has been reported as resolved by the service provider Slow database queries https://status.chatrank.ai/incident/601563 Thu, 12 Jun 2025 14:22:00 -0000 https://status.chatrank.ai/incident/601563#73999c821d67a9760abdaa8e67255e8058a7e4eb2085e2289f3fc33f9c127246 Some users are experiencing slow page load times on our dashboards. The issue has been traced back to our database service provider neon https://neonstatus.com/aws-us-east-ohio/incidents/01JXJ807RBR8STE0417A2MS5K0#01JXJ807RBXTWJKKW42C0P3MRA Slow database queries https://status.chatrank.ai/incident/601563 Thu, 12 Jun 2025 14:22:00 -0000 https://status.chatrank.ai/incident/601563#73999c821d67a9760abdaa8e67255e8058a7e4eb2085e2289f3fc33f9c127246 Some users are experiencing slow page load times on our dashboards. The issue has been traced back to our database service provider neon https://neonstatus.com/aws-us-east-ohio/incidents/01JXJ807RBR8STE0417A2MS5K0#01JXJ807RBXTWJKKW42C0P3MRA Slow database queries https://status.chatrank.ai/incident/601563 Thu, 12 Jun 2025 14:22:00 -0000 https://status.chatrank.ai/incident/601563#73999c821d67a9760abdaa8e67255e8058a7e4eb2085e2289f3fc33f9c127246 Some users are experiencing slow page load times on our dashboards. The issue has been traced back to our database service provider neon https://neonstatus.com/aws-us-east-ohio/incidents/01JXJ807RBR8STE0417A2MS5K0#01JXJ807RBXTWJKKW42C0P3MRA chatrank.ai recovered https://status.chatrank.ai/ Fri, 30 May 2025 07:45:32 +0000 https://status.chatrank.ai/#7f595770e43b26e83ceed4d7fe5ca047bb338d4084dc03526f9995341f66a484 chatrank.ai recovered chatrank.ai went down https://status.chatrank.ai/ Fri, 30 May 2025 07:42:41 +0000 https://status.chatrank.ai/#7f595770e43b26e83ceed4d7fe5ca047bb338d4084dc03526f9995341f66a484 chatrank.ai went down Dashboard not loading for some users https://status.chatrank.ai/incident/580323 Mon, 26 May 2025 12:15:00 -0000 https://status.chatrank.ai/incident/580323#ebf632e1c3c5811f393abebba0dc0d7037f41c76e74dfc61667f7e1004a95645 Issue Resolved Dashboard not loading for some users https://status.chatrank.ai/incident/580323 Mon, 26 May 2025 11:41:00 -0000 https://status.chatrank.ai/incident/580323#1cdd075900213c15227f3bc3123543c3b8eb347b3bcaeb1c0791528aa8592abd Some users reporting a 'white screen' Login Degraded for some users https://status.chatrank.ai/incident/556215 Sat, 03 May 2025 17:48:00 -0000 https://status.chatrank.ai/incident/556215#85f406ba966b033609750560062979fa9551dcfc344d54d6a4af5036bff1391c Resolved Login Degraded for some users https://status.chatrank.ai/incident/556215 Sat, 03 May 2025 14:46:00 -0000 https://status.chatrank.ai/incident/556215#3b597b2ed3fd1f7689bdbe91941c1a06c18aa1edcf7513127e8b02179503280e Some users experienced redirects while logging in